11.11
Slash It Sale
Frequently Asked Questions
On the Quick Order catalog in your VO, a special category called “11.11 Promos” will be created. It will have all the special codes for all 11.11 promotional items and bundles.
All 11.11 promo items will be available for carting and for checking out at exactly 11 AM.
No. Special discount and bundle codes have been created for all 11.11 promos. Make sure you purchase using the promo codes. Otherwise, you will not enjoy the discounts.
We will turn off on Quick Order the regular codes of the promo items at 9 AM. In the event that you are still seeing the regular codes in your VO, please do not cart and check them out. You may refer to the cheat sheet that we will be releasing before the promo starts. It has the complete list of codes with the product/ bundle name as well as the discount scheme and the time the promo will be made available.
All Philippine-based members can purchase the promo items on Quick Order (QO) in unlimited quantities from 11 AM to 11:59 PM, or until supplies last on November 11.
No. The 11.11 promos are available on Quick Order only. You may pay via Credit Card, Dragonpay, or Account Credits.
All orders placed on November 11 that have payment challenges should be settled on or before November 18, 7pm, 7 days from end of promo. All unpaid orders beyond this will no longer be accommodated for reprocessing.
There will be no consolidation of orders. Each order you place will correspond to a shipping fee / handling fee. As an alternative, we recommend to choose the self pick-up in the Virtual Office. See the self pick-up schedules and locations here: https://bit.ly/YLPH-Updates
For orders from Metro Manila, Davao and Rizal (selected areas) that are paid on or before 9AM, same day delivery will apply. To learn more, visit: https://bit.ly/YLPH-Updates
Yes. All orders of at least 250 PV during the 11.11 will include the free PV promo items too.
Inactive members are welcome to avail of this promotion. To reactivate, kindly click this link: https://bit.ly/PH-Reactivate. Or you may get in touch with Member Services Hotline (632) 8249 9555 from 10am–6pm and Live Help from 10am –7pm. Reminders for inactive members who will request for account reactivation:
For faster processing, please prepare your member ID, PIN, sponsor and enroller information. If you have been inactive for less than 24 months, you only need to place a purchase of at least 50 PV either on Quick Order or Essential Rewards. If you have been inactive for more than 24 months, you need to either purchase a Premium Starter Kit or any products worth at least 100 PV. Account holders, and not their upline, should be the one requesting for reactivation via phone call.
Yes, the 11.11 items you purchased will be considered to reactivate your account.
Yes, sign up with any available enrollment set (Premium Experience Set or Everyday Experience Set). Before checking out, you may add any 11.11 items you prefer.
Yes, you may reach out to our Member Services Hotline (632) 8249 9555 from 10am –6pm and Live Help from 10am –7pm.
Accomplish the Bulk Order request via Jotform https://bit.ly/YLPHBulk or via email (bulkorder.ylph@youngliving.com) from Tuesdays to Saturdays, 10am to 2pm, to be able to pick up orders at the Experience Center in the next 24 hours (business day).
As a new offering, we are launching a Quick Order Jotform where you can place your QO orders when you encounter ordering challenges beyond the MS operating hours. This form will be open 24/7, but kindly expect your QO orders to be processed within 24 to 48 hours. Please review the form for the specific rules and guidelines when placing an order.
You may access the QO Jotform here: https://bit.ly/YLPHQOOrder