2017 Platinum Retreat

FAQ
Qualifications start over at the beginning of each qualification period. If a member advances but doesn’t maintain that rank, he or she can still qualify for the recognition retreat by being paid at that rank for three consecutive months for the first time. The third consecutive month within the qualification period will determine eligibility. Click here for qualification examples.
Translation services will be provided at the retreats based on attendee needs.
If members qualify for two or more recognition retreats in one year, they will be invited to attend each retreat for which they qualified.
Attending members must be active and in good standing with the company to attend the reward trip.
Retreat attendance is non-transferable and not redeemable for monetary or other compensation.
Any branded gear given to qualifiers is available only to those who attend the event.
Qualifiers who are unable to attend the current year’s retreat are able to defer their retreat experience to the next year’s retreat for the same rank. Please email recognition@youngliving.com to defer to the following year. See the FAQ section for more details.

Frequently Asked Questions

Qualifications
Where and when is the Platinum Retreat held?
A. The retreat will be held at the Hilton Colon Hotel, the Young Living Academy, and the Guayaquil, Ecuador, Young Living farm from November 14–19.
What are the qualification requirements?
A. Any member who has qualified as a Platinum for three consecutive months between July 1, 2016, and June 30, 2017, and who has not previously attended a Platinum Retreat is invited to attend one time. This reward is offered for one person per membership and an eligible guest.*
*An eligible guest must be at least 18 years old to attend. Guests who are members ranking lower than Platinum may not attend training meetings at the event.
Qualification Examples
What if I was paid as Platinum once before but this is my first time achieving Platinum three months in a row?
A. Although you have previously reached and been paid as a Platinum, you are invited to attend the retreat based on the first time you qualify as a Platinum for three consecutive months. For example, Dawn was paid as a Platinum for the first time in January 2016. However, her three consecutive months of being paid as a Platinum weren’t until August, September, and October 2016. She would be invited to the 2017 Platinum Retreat, regardless of being a Platinum once before, even if it was prior to the current qualification period.
What if not all of my three consecutive qualifying months are within the qualification period?
A. The session you will be invited to attend will be based on the qualification period in which your third qualifying month falls. For example, Glen advanced to the rank of Platinum in June 2016 and was paid as a Platinum again in July and August 2016. Because his third consecutive month of Platinum rank falls within the current qualification period, he is eligible for the 2017 Platinum Retreat, even though his first consecutive month began in the previous qualification period.
If I qualify to attend all expenses paid, what does that cover?
A. Young Living will cover the cost of flights, lodging, provided meals, provided activities during the retreat dates, and event-centric ground transportation for qualifying members and their guests. Incidental costs such as meals during travel, airline baggage fees, etc., will be covered at the attendee’s expense.
I can't attend this year. What can I do?
If you qualify for but are unable to attend a recognition retreat, you may defer your qualification to the next retreat for that same rank one time.
To request a deferral, please send an email to recognition@youngliving.com before the end of the subsequent qualification period with your name, member number, rank, and reason for the deferral.
Deferrals will not be granted without proper notification, and they are not automatic. You must notify us if you do not plan to attend, or you will forfeit attendance to that recognition retreat.
Qualifying members may defer their recognition retreat only one time per rank. If you defer, you will receive an email invitation to register for the next retreat after new qualifiers are determined.
If you defer your recognition retreat attendance after the provided deadline, you must pay the deferral fee to attend the upcoming year.
Registration
How do I register?
If you qualify, you will receive an email with your qualification information and a link to the registration site.
Registration opens August 18, 2017, and closes September 15, 2017.
How do I see or edit my registration details?
A. If you would like to view or modify any information, you can log in to your registration by visiting our retreat registration page and clicking “Already Registered?” Then click on “Modify” and “Information” or “Registration” for you or your guest. All modifications must be completed 30 days prior to the retreat.
Guests
What if I want to bring my co-applicant, business partner, or another guest?
A. Qualifiers may invite one guest to attend all expenses paid, which includes airfare, provided meals, accommodations, provided group activities, and event-centric ground transportation. Guests must be at least 18 years old to attend.
May my guest attend all the activities with me?
A. Guests are welcome to attend all activities. However, if a guest ranks below Platinum, he or she may not attend training sessions.
I had a baby recently. May I bring an infant with me?
A. Attendees are permitted to bring an infant within nursing age, but they will be responsible for any additional costs associated with bringing an infant.Young Living is a family company, and as such, we understand that you may want to bring your children with you to the retreat. Please note that while this is allowed, Young Living will not accommodate activities, meals, lodging, transportation, or day care for children. If you are planning on bringing children with you, a list of day care options will be available on the registration website.
Can I change my guest ticket to another guest?
A. Yes. To change a guest’s information, please log in to your registration, click on “Modify,” and then click on “Information” or “Registration” for your guest. All changes must be completed 30 days prior to the retreat.
Transportation
When should I arrive or depart?
A. Please plan to arrive on the first official retreat date and depart at any time on the last official retreat date.
May I arrive a day or two early or stay a day or two later?
A. You are welcome to extend your stay, and we will cover the airfare cost up to the amount of the original flights. However, you must pay for your own hotel accommodations for the additional nights. Young Living will cover only the cost of ground transportation, meals, and hotel accommodations during the retreat.
Can I book my own flights?
A. We prefer to book flights through our partner agency, Christopherson Travel. If you’re traveling with a guest, Christopherson Travel can also assist in booking your guest’s flights. You will be required to provide them with a form of payment for your guest at the time of booking.If you prefer to book your own flights, you are welcome to do so; however, you must get preapproval from our travel manager, Angela Leichtle (aleichtle@youngliving.com). Please contact Angela at least 30 days before the event for your reimbursement allowance. When emailing, you must include your departure city.
All flights must be booked by October 6, 2017. Attendees may be responsible for additional charges if their flights are booked after this date.
Reimbursements are processed once the retreat has concluded, and this process can take 6–8 weeks.
What class are the flights? May we upgrade?
A. All flights are booked coach. Any upgrades will be at the cost of the attendee.
Hotel
May I share a room with a friend?
If you are bringing a guest, you will be required to share a room with that guest.
You will have the option during registration to request to share a room with another qualified attendee; however, if space is not limited, you will be given your own room. If hotel space becomes limited, we will award you a $300 product credit for sharing a room with another qualifier. This credit will be applied to your account after the event, and it is offered only if the necessity for sharing a room arises.
At which hotel am I staying? Do you have my hotel confirmation information?
All attendees will stay at the Hilton Colon in Guayaquil, Ecuador.
Hotel room confirmation information will be emailed to you within a month before the retreat.
May I book my own hotel room?
A. You may not book your own hotel room.
May I arrive a day or two early or stay a day or two later?
A. You are welcome to extend your stay, and we will cover the airfare cost up to the amount of the original flights. However, you must pay for your own hotel accommodations for the additional nights. Young Living will cover only the cost of ground transportation, meals, and hotel accommodations during the retreat.
Miscellaneous
What should I bring?
When packing for your visit, make sure to include the following, in addition to any usual travel necessities:
1. Business casual attire for dinners
2. Comfortable clothing and shoes for the farm tour and the Young Living Academy
3. Gifts for the children at the Young Living Academy
4. Swimwear, with shorts and tops
Be on the lookout for additional packing information as the date of the event nears.
Will Translation services be available during the event?
A. Translation services will be provided at the retreat based on attendee needs and the level of demand. Please request translation services or hard-of-hearing headsets during the registration process. Young Living employees will provide any required translation services during the retreat.