COVID-19: A message from us to you

The health and safety of our employees, customers, and brand partners continues to be our priority at Young Living, as is maintaining high-functioning business operations. We have all learned to adapt and grow as we carry on through these challenging times, and we want you to know we’re here to support you as much as ever.

Learn more about how Young Living is contributing to COVID-19 relief efforts

Shipping Updates

Due to high demand and the impact of COVID-19, order processing and shipping may take longer than usual. We’re working hard to get your order to you as quickly as possible, while also protecting the health and safety of our employees.
Please note that orders are being shipped in the order they’re received. If an order contains a backordered item, processing may be further delayed. Some items may be shipped separately to expedite the remaining products in your order.

Event Updates

The safety and well-being of the attendees at any Young Living event will always be our priority. All events will continue to be virtual for now. We’ll update you when we’re ready to return to in-person events.

Employee safety

As a key part of putting people first, we’ve taken decisive steps to protect our employees around the world. One of these steps is to follow sound guidance from public health authorities and ask employees to work from home.

For areas of our business with functions that cannot be done remotely, we’re strategically staggering shifts to create space between people to reduce potential exposure for employees and the public.

We will continue to monitor the COVID-19 situation and respond based on the advice of the government, public health authorities, and medical professionals.

Customer support

Our Customer Service team is available for all your Young Living needs. For the fastest support, we recommend using our Live Chat.

Member Services Contact Information:

Live Chat (Preferred)
24/7 Support
Telephone: 800.371.3515
Monday–Saturday:
6:00 a.m. to 10:00 p.m. US MT

Sunday:
8:00 a.m. to 4:30 p.m. US MT
Email: custserv@youngliving.com
When e-mailing Young Living, please include your first and last name, member number, and 4-digit PIN/security code so that we can help you as fully and quickly as possible.