FAQs

A. The promotion period begins 1 August 2018, at 12:01 a.m. and ends on 31 December 2018, at 11:59 p.m. The beginning and ending time is measured according to the time zone of the Young Living office within your country in which the promotion is being sponsored, as detailed in Appendix A of the official rules (the “Promotion Period”). Young Living’s method of timekeeping is the official time clock for the Promotion and is final and indisputable.

A. The Royal Caribbean cruise liner, Ovation of the Seas, leaves from Seattle, Washington, on 7 June 2019, and returns on 14 June 2019.

A. The Global Leadership Cruise will depart from Seattle, Washington, and sail through the Alaska Inside Passage. The cruise will make stops in Juneau, Alaska; Skagway, Alaska; Endicott Arm and Dawes Glacier, Alaska; and Victoria, BC, Canada, before returning to Seattle, Washington.

A. Travel arrangements for qualifiers will be arranged through Young Living’s preferred travel agent, Christopherson Business Travel. If qualifiers wish to arrange their own air travel and submit reimbursement, they must first email travelrequests@youngliving.com to get a reimbursement quote. If participants purchase their own airline tickets without prior approval from Christopherson, they will be ineligible for reimbursement. A participant’s failure to respond to emails and phone calls from Christopherson within 24 hours could result in a forfeit of the airfare portion of the prize. All flight arrangements associated with the prizes, once ticketed, are final; and winning participants are responsible for all fees associated with changing travel in any way. Airline tickets are non-refundable and non-transferable and are not valid for upgrades and/or frequent flyer miles. No refund or compensation will be made in the event of the cancellation or delay of any flight except at the sole discretion of Young Living.

A. Qualifiers and their travel companions must travel together on the same itinerary and possess all required travel documents. If prize winners and/or their guests choose to extend their trip outside of the event dates, they may do so at their own cost. Young Living will not cover additional expenses for early arrivals or late departures that are not approved through the Young Living Events team.

A. Travel costs incurred between a winning participant’s home and the airport are at the participant’s expense.

A. Luggage fees and other expenses are solely the responsibility of the winning participant.

A. Qualifiers earn one cabin on the Global Leadership Cruise for themselves and one guest. Young Living will cover a percentage of the cabin cost, which varies based on the prize tier achieved by the prize winner. The cost may be covered 100 percent, 75 percent, or 50 percent. In addition, Young Living may cover the cost of airfare, depending on the prize tier. Please see the official rules for full details.

A. Participants will compete against participants of the same rank within their market as defined in Appendix B of the official rules. The competing rank, also known as the baseline rank, is a customer’s paid-as rank for June 2018.

A. Participants earn points for the Global Leadership Cruise promotion by (i) personally advancing above their baseline rank, as such advancement is outlined in the Young Living Compensation Plan, and (ii) when a customer in the participant’s current commission structure advances above their respective baseline rank. A participant’s “current commission structure” means the set of team customers within the participant’s sales organization whose purchases are commissionable to the participant in that month. This includes international customers and customers within the NFR market.

A. Participants with customers in their current commission structure who advance above their baseline rank will receive points for the Global Leadership Cruise promotion based on the following structure:

Participants who personally advance above their baseline rank during the promotion period will receive points for the Global Leadership Cruise promotion as follows:

A. A participant’s “current commission structure” is the set of all customers in the participant’s sales organization whose purchases are commissionable to the participant in that month.

A. The promotion is open to those who have a primary billing address listed on their customer account and proof of citizenship in the United States of America, Canada, Ecuador, Europe, Hong Kong, Indonesia, Japan, Malaysia, Mexico, Singapore, or Taiwan.* Customers with a primary billing address and proof of citizenship in Australia and New Zealand may be eligible if they have residency and a work visa.

A. Customers with the rank of Star, Senior Star, and Executive are eligible to earn points for the Global Leadership Cruise promotion as soon as it begins. However, they will only become eligible to qualify for a spot on the cruise as of the first day of the month that follows the month during the promotional period in which they achieve the rank of Silver. For example, if a customer achieves the rank of Silver in September, he or she will become eligible to qualify for a spot on the cruise as of 1 October.

A. Participants will be competing with others in their paid rank as of June 2018. This is their initial baseline rank. Each time participants advance in rank above their initial baseline rank, they accrue points for that rank advancement. Their new rank becomes their baseline rank; however, they will still compete with participants who had the same paid rank as of June 2018.

A. The promotion is open to active customers who are in good standing with Young Living; are 18 years of age or older, or the majority age in their jurisdiction, as of 1 August 2018; and who have a primary billing address listed on their customer account and proof of citizenship in the United States of America, Canada, Ecuador, Europe, Hong Kong, Indonesia, Japan, Malaysia, Mexico, Singapore, or Taiwan.* Customers with a primary billing address and proof of citizenship in Australia and New Zealand may be eligible if they have residency and a work visa.

A. Points earned for the Global Leadership Cruise promotion are calculated and updated monthly, estimated to be on or about the 20th of each month. They may be reflected on a dashboard in Virtual Office.

A. Participants cannot transfer points for the Global Leadership Cruise promotion to another person. All points earned for the Global Leadership Cruise promotion expire after the promotion period has ended. Points cannot be redeemed for any other Young Living event, program, or product.

A. If you have already purchased a cabin, you can choose to receive a full refund of that cabin and claim the cabin that is awarded to you through the promotion. If you choose to keep both, you will be responsible for the full amount of the cabin you originally purchased.

A. If you wish to upgrade the cabin that is awarded to you, you may do so and pay the difference. Upgraded cabins will be based on availability.

A. Any changes in rank through product returns or exchanges may result in a forfeit of the corresponding points earned for the Global Leadership Cruise promotion. If participants fail to maintain a rank for other reasons, they may not lose points but will not receive additional points for achieving that rank again. Each time a participant advances in rank, the new rank will become the participant’s new baseline rank.

A. Points earned for the Global Leadership Cruise promotion have no cash value and cannot be redeemed or refunded as such. All points expire after the promotion period has ended. Points cannot be redeemed for any other Young Living event, program, or product.

A. Winning participants will be notified around 21 January 2019.

A. The promotion is open to active customers who are in good standing with Young Living and are 18 years of age or older, or the majority age in their jurisdiction, as of 1 August 2018.

A. If winners would like to bring more than one guest on the cruise with them, they may do so at their own cost. Additional taxes and fees apply for third and fourth guests in the cabin. Winners are also responsible for air transportation for additional guests. If winners wish to add additional guests, they may do so during registration once winners have been announced and contacted. Please note that infants and children under the age of 18 are not permitted to attend the trip as a guest.

A. For the duration of the promotion, participants are assigned to the market corresponding to their initial country of residence, as listed on their Young Living customer account at the time the promotion period begins.

A. Winners will be selected after the end of the promotion period based on the number of points earned for the Global Leadership Cruise promotion, the market, and the membership rank of each eligible Young Living customer. Ranking is based on the ranking system outlined in the Young Living Compensation Plan. In the event of a tie between one or more participants in any group or for any prize, Young Living will randomly select the winner between all tying participants.

A. APAC is our Asia Pacific region. There are six open markets competing in this category: Australia/New Zealand, Hong Kong, Indonesia, Japan, Malaysia, and Singapore. Due to country-specific regulations, Taiwan will not be competing as part of the APAC region. Taiwan will have its own leaderboard, rules, and prize slots in the GLC promotion.

*Due to country-specific regulations, Taiwan will have its own leaderboard, rules, and prize slots in the GLC promotion.

A. Paid rank is what the promotion tracks. Recognized rank is not tracked with this promotion because that wouldn't account for those who advance in December (as they would have to have an additional 3 months to be recognized at a new rank).

A. A Participant's "Current Commission Structure" includes anyone in that customer's team off whom the customer receives commissions. This includes both those in the customer's unilevels and generations.

A. First, keep in mind that you are competing against your paid rank as of June. If a business partner above you is of a different rank, you are not competing with that business partner. If an support team business partner is of the same rank as you, the best way to compete is to maximize your unilevel and generations to your unique advantage. Keep in mind: Your support team does not have the same unilevel as you (you get an extra line) and also does not have access to your full generations either (unless they are higher rank, in which case, you aren’t directly competing with them).

A. Yes! As your Baseline Rank began in June, rank advancements from then on through 31 December 2018 at 11:59 pm (Mountain Time) will generate points; July is included in that.

A. The Brand Partner Board will go live on 20 August (Mountain Time).

A. As points are generated from rank advancements, the Brand Partner Board will be updated monthly as commissions for each month have been processed.

Note: The last Brand Partner Board update will be in January after December's commissions have been finalized.

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