Essential Rewards

essential rewards

Ensure that you always have your favourite Young Living products on hand with the convenience of Essential Rewards, where products are sent hassle-free from our door to yours! Available exclusively to Young Living members, the Essential Rewards program offers many benefits.

Easy Monthly Deliveries

Enjoy the convenience of an automatic monthly order. Just set up your order and sit back as all of your favourite products are delivered straight to your doorstep, month after month.


Discounted Delivery

All Essential Rewards orders qualify for reduced shipping costs.

Up to 5 Bottles of Essential Oils only: $8.00
Orders under $400: $10.80
Orders $400 to $599.99: $12.80
Orders $600 to $799.99: $15.80
Orders $800 and over: $18.80

Exclusive Bonuses

Receive exclusive bonuses when you sign up to the Essential Rewards Program. By doing so, you can access exclusive income opportunities. Learn more about Young Living's Compensation Plan.

You can also earn an additional bonus when you enrol someone on the Essential Rewards Program! See here for details.

Exclusive Rewards Points

Earn points towards future product purchases with every Essential Rewards order. As your months with Essential Rewards increase, so do your rewards!

Essential Rewards Bundles

Take advantage of Essential Rewards-exclusive product bundles, including Culinary, Women's Wellness, Everyday Nutrition Essential Rewards Bundles (and more!), to keep your favourite Young Living products always within reach, discounted by up to 17%! These bundles are exclusive to members who take part in the Essential Rewards program.

View the ER Bundles Brochure with New Zealand pricing.

Essential Rewards FAQ

General

You may enroll to the Essential Rewards program at any time via the Virtual Office under ‘Monthly ER Order’. Alternatively, you may complete the Essential Rewards order form and send it to Members Services. Need more help? Watch this walkthrough of Creating a Monthly ER Template for an existing Member.

The benefits of the Essential Rewards program include discounted shipping, monthly PV promotions, Loyalty gifts and Reward Points.

Yes, the minimum requirement to be on the Essential Rewards program is 50 PV. However, to be eligible to earn Loyalty gifts, your Essential Rewards order must be a minimum of 100 PV each month.

Yes, you may update the contents of your Essential Rewards order each month. We recommend that any changes be made at least 4 days prior to your processing date. These changes can be made in the Virtual Office under ‘Monthly ER Order’. Here is a guide on How to Update Your Monthly ER Order.

No, members are unable to opt out of the Essential Rewards program themselves, they must contact Member Services at least 4 days prior to the next Essential Rewards processing date. If you wish to opt out of the Essential Rewards program, please contact Member Services via email custserv@youngliving.com.au or phone 0800 699 536.

You may use your credits towards your Essential Rewards by contacting Member Services before your order processes for the month. Your Essential Rewards order will be processed, and your credits applied by the Member Services Representative. If there is a remaining balance on the order, your primary payment method on file will be charged. You may contact Member Services via email custserv@youngliving.com.au or phone 0800 699 536.

Yes, you can update your Essential Rewards processing date through your Virtual Office under ‘Monthly ER Order’. You may select any available date under ‘Change Processing Day’. Alternatively, you may process your Essential Rewards order by selecting ‘Process Today’.

Yes, the Essential Rewards must be processed each month to maintain incentives. Members may have one skip month every 12 months. During this month you will not be eligible to receive Rewards Points or any other associated benefits. Skip months can be applied by contacting Member Services via email custserv@youngliving.com.au or phone 0800 699 536.

If you have received a payment failure email or text, please contact Member Services at your earliest convenience to rectify. Your Essential Rewards benefits may be impacted, and the order cancelled if it remains unpaid. You may contact Member Services via email custserv@youngliving.com.au or phone 0800 699 536.

You may receive commissions without being on the Essential Rewards program. However, there are Essential Rewards specific commissions. For this reason, we highly recommend utilising the Essential Rewards program. For more information on the compensation plan please review the Compensation Plan Brochure.

While the products in your Essential Rewards template are saved, the stock will not be allocated to your order until the order has been processed. As such, we cannot guarantee that the product you have selected will be available for your order. For this reason, we highly recommend utilising the PV Assistant tool in your Virtual Office. This will ensure that your Essential Rewards PV will not fall below your quota. Check out this easy step by step guide on How to Set Up PV Assistant.

Earning Gifts

The Loyalty gift is provided exclusively to Essential Rewards members whose orders consistently reach 100PV or more. The Loyalty gift will automatically add to the next Essential Rewards order of 100 PV following the qualifying order. Standard or Rewards Points orders will not be eligible to receive the Loyalty gifts.

The Loyalty gift will add to the next Essential Rewards order of 100 PV or more that processes after the qualifying month (3,6,9,12).

For example, if your 3rd consecutive order of 100 PV or more is in November, then the 3rd month Loyalty gift will add to your December Essential Rewards order of 100 PV or more. If you skip the Essential Rewards order in December or fall below the 100 PV minimum, you may still receive your Loyalty gift in your January Essential Rewards order of 100PV or more.

Should no Essential Rewards order of 100 PV or more process within the two months following the qualifying month, the Loyalty Gift will be forfeited, and the Loyalty program will restart.

No, as the Loyalty gift will automatically add to your Essential Rewards order of 100 PV following the qualifying months (3,6,9,12) you will forfeit your Loyalty gift when you opt out of the Essential Rewards program.

No, Members are eligible to receive each Loyalty gift once. Essential Rewards Members will be eligible to receive a loyalty gift at any of the benchmarks (3,6,9,12 months) once. The 12-month gift will automatically process annually thereafter.

Should the Essential Rewards program be cancelled, or if multiple skip months are taken, the Loyalty gift qualification count will restart and will automatically bypass any loyalty gifts that have already been received.

Yes, the Loyalty gift incentive will recognise when Essential Rewards orders begin to reach 100 PV or more. The Loyalty gift is an ongoing incentive, members can join at any time, and when they reach the benchmarks for consecutive orders, the Loyalty gifts will be added automatically to their following Essential Rewards order.

Yes, both reactivating members and Retail to Wholesale members who join the Essential Rewards program on 100 PV or more can participate in the Loyalty gift incentive.

If a member is already on Essential Rewards overseas and transfers to Australia or New Zealand on Essential Rewards at 100 PV or more without skipping a month, they will continue to earn the Loyalty gifts.

Members may call or email Member Services to request one skip month every rolling 12 months. Please contact Member Services to inquire about the Terms & Conditions regarding skip months.

Earning Points

The Rewards Points earnings are based on the percentage of PV on the Essential Rewards order. The percentage depends on how many months the Essential Rewards has processed consecutively.

  • 1–3 months: 10% of PV on each Essential Rewards order
  • 4–24 months: 20% of PV on each Essential Rewards order
  • 25+ months: 25% of PV on each Essential Rewards order

Example: If an Essential Rewards order is 100 PV and the earning percentage is 20%, you will receive 20 Rewards Points from the order.

You may find this information on your Virtual Office under Monthly ER Order > Rewards Points.

Redeeming Points

You may redeem your Rewards Points via the Virtual Office under ‘Standard Order’. Promotions will not be eligible for Rewards Points orders. If you require assistance in using your Rewards Points, our Member Services team will always be happy to help! You may contact Member Services via email custserv@youngliving.com.au or phone 0800 699 536.

375 Rewards Points can be redeemed per month, provided that an Essential Rewards order has been processed within the last 30 days.

When you opt out of the Essential Rewards program, you agree to forfeit all accrued Rewards Points. You must contact Member Services to opt out of Essential Rewards. You may contact Member Services via email custserv@youngliving.com.au or phone 0800 699 536. We recommend that you redeem your Rewards Points prior to opting out of the program.

The Rewards Points earned by the returning order/product will be retracted from your Rewards Points balance. Returns may alter your Rewards Points percentage, monthly PV Promotions and Loyalty gift qualifications.

You may redeem your Rewards Points after the 3rd consecutive Essential Rewards order has been processed.

The Rewards Points value refers to the PV of a product. This means that there is no exact Rewards Points to dollar value conversion. One Rewards Point equals one PV.

Example: If the Rewards Points balance is 50, you may redeem product that is 50 PV or less.

No, you can only redeem product that is equal to or less than your Rewards Points balance.

No, some products cannot be purchased with Rewards Points. Products that can be redeemed via Rewards Points will display a purple flag next to the PV balance under ‘Standard Order’ in the Virtual Office. Products without the purple flagged cannot be redeemed via Rewards Points. You will also find products redeemable on Rewards Points in your Product Price List.

No, Rewards Points are not eligible to receive promotional products, offers or discounts.

This depends on the markets policies regarding Rewards Points orders for international members. We recommend contacting the specific market for the most accurate information.

International members can redeem up to 125 Rewards Points in Australia if the order is collected in person from the Sydney or Perth Product Pickup Centers. Proof of identity may be requested to collect the Rewards Points order.

International Members cannot process Rewards Points orders to be shipped in Australia or New Zealand.

No, Rewards Points are gained through Essential Rewards orders only.

No, Rewards Points cannot be transferred to another account.

Yes, Rewards Points expire on a 12-month rolling basis after they are earned. Rewards Points expire on the 15th of the month, regardless of the date received in the previous year. You may find this information under ‘Rewards Points’ in ‘Monthly ER Order’. It is recommended to use your Rewards Points every 6 to 9 months to ensure that your points do not expire.

Example: If the Rewards Points were received on November 10th, these points will expire in the following year on November 15th.

Shipping

All Essential Rewards orders qualify for reduced shipping prices. To receive the most up to date shipping prices, please review the last page of your Product Price List.

Unfortunately New Zealand does not have a pick-up centre at this time. However, orders can be collected from the Sydney and Perth Product Pickup & Experience Centres in Australia.

No, Rewards Points may only be redeemed for product and may not be used to cover shipping costs.