Live Online Help via Chat
Monday–Friday 6:00 a.m. to 12:00 a.m. US MT
Saturday 7:00 a.m. to 5:00 p.m. US MT
Sunday 1:30 p.m. to 12:00 a.m. US MT
Phone Customer Care
You would need to pick up the order at Young Living Hong Kong’s Customer Centre. Order is available for pickup upon successful payment processing. If not picked up in 5 business days, Young Living reserves the right to ship out the order at the customer’s expense.
Monday, Wednesday and Friday
11:00a.m. - 7:00p.m.
Tuesday and Thursday
11:00a.m. - 9:00p.m.
Hong Kong Time. Except for public holiday
The phone lines are very busy. Please be patient. If you are able to reach us on phone, please leave us voice mail and we will get back to you shortly.
Email Customer Care
When e-mailing Young Living, please include your first and last name, member number, and 4-digit PIN/security code so that we can help you as fully and quickly as possible.