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Phone Orders & Customer Service

U.S.: 1.800.371.3515

Canada: 1.855.429.2616

Express Help Forms

Select the applicable link to begin an Express Help request. Response times may vary.

Item Replacement Request
Sponsor/Enroller Change Request
Shipping Update Request

Member Services

Monday–Friday, 7 a.m.–7 p.m., MT
Saturday, 8 a.m.–5 p.m., MT

During times with high call volume, the queue may shut down early once the maximum capacity for calls is reached for the day.

Leadership Services

Monday–Friday, 7 a.m. –7 p.m., MT<

We will provide a callback feature during times with high call volumes.

Live Chat Support

Live Help for APAC Not For Resale, please click here.

Our chat hours are 9am - 6pm (MY)

Email Support

When emailing Young Living, please include your first and last name, brand partner number, and 4-digit PIN/security code so we can help you as fully and quickly as possible.

Customer Service

Product Questions and Support

Compensation Plan and Commission Questions

Personal Website Technical Support

*Due to high email volume please expect extended delays in response times.

APAC NFR (Not for Resale) Support

Live Help APAC Not for Resale, please click here. Our chat hours are 9am-6pm (MY)

For additional support feel free to send an email to these inboxes:

APAC NFR Shipping Issues

Fax Orders

1.866.203.5666 (toll-free Canada & U.S.)

Communication Preferences

Experience & Will Call Centers

GHQ Experience Center:

Monday–Friday, 9 a.m.−6 p.m., MT

Spanish Fork Will Call:

Monday–Friday, 9 a.m. –5:30 p.m., MT

Global Headquarters Young Living Essential Oils

1538 W. Sandalwood Dr.
Lehi, UT 84043

Phone: 1.801.418.8900

Fax: 1.866.203.5666 (toll-free) / 1.801.418.8800 (local)

Click here for International Office information