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Phone Orders & Customer Service

U.S.: 1.800.371.3515

Canada: 1.855.429.2616

Express Help Forms

Select the applicable link to begin an Express Help request. Response times may vary.

Item Replacement Request
Sponsor/Enroller Change Request
Shipping Update Request

Member Services

Monday–Friday, 7 a.m.–7 p.m., MT
Saturday, 8 a.m.–5 p.m., MT

During times with high call volume, the queue may shut down early once the maximum capacity for calls is reached for the day.

Leadership Services

Monday–Friday, 7 a.m. –7 p.m., MT<

We will provide a callback feature during times with high call volumes.

Live Chat Support

Live Help for Asian-Pacific Not For Resale, please click here.

Our chat hours are 9am - 6pm (MY)

Email Support

When emailing Young Living, please include your first and last name, brand partner number, and 4-digit PIN/security code so we can help you as fully and quickly as possible.

Customer Service

Product Questions and Support

Compensation Plan and Commission Questions

Personal Website Technical Support

*Due to high email volume please expect extended delays in response times.

Asian-Pacific NFR (Not for Resale) Support

Live Help Asian-Pacific Not for Resale, please click here. Our chat hours are 9am-6pm (MY)

For additional support feel free to send an email to these inboxes:

Asian-Pacific NFR
Asian-Pacific NFR Shipping Issues

Fax Orders

1.866.203.5666 (toll-free Canada & U.S.)

Communication Preferences

Experience & Will Call Centers

GHQ Experience Center:

Monday–Friday, 9 a.m.−6 p.m., MT

Spanish Fork Will Call:

Monday–Friday, 9 a.m. –5:30 p.m., MT

Global Headquarters Young Living Essential Oils

1538 W. Sandalwood Dr.
Lehi, UT 84043

Phone: 1.801.418.8900

Fax: 1.866.203.5666 (toll-free) / 1.801.418.8800 (local)

Click here for International Office information