Young Living Africa general statement on the coronavirus (COVID-19)
It’s been 3 weeks since we as a nation began our time in lockdown. No doubt, some days have been tough but the thing that brings us solace is knowing we still wake up and serve all of you. As Young Living Africa, we would like to thank you for remaining optimistic with us during this time and though our days in lockdown are far from over, with the current number of infected persons being 2 506, we believe our work on this continent has just begun.
The results of this week’s intensive testing will be "critical" for the government’s Covid-19 fight, because the number of positive cases will guide the government's next move. Though the lockdown has been effective in delaying transmissions, South Africa might still see an exponential increase in Covid-19 once it has been lifted.
While we continue to monitor the Covid-19 updates and respond based on the advice of government, public health authorities and medical professionals, we as Young Living are also taking these critical steps :
1. Organising a virtual International Grand Convention and cancelling the live event (Global)
2. Postponing all farm tours until further notice (Global)
3. Cancelling or postponing major events (Global)
Telephone lines will be closed during the period of lockdown.
All queries will be responded to within 24 business hours during this time. Operational hours will remain the same (Monday - Friday 09H00 – 17H00).
5. Business support, training and education (Africa)
1. Mondays – 12H00 – 12H30
2. Tuesdays (12H00 – 12H30 AND 19H00 – 19H30)
3. Thursdays (12H00 – 12H30 AND 19H00 – 19H30)
1. Wednesdays (12H00)
2. Fridays (12H00)
6. Promotions & Summer Incentive (Africa)
Promotions will continue as always therefore members are encouraged to continue making use of Young Living products as well as sharing the Young Living Lifestyle.
Summer Incentive gifts will be delivered after the lockdown has officially concluded.
The above business continuity plan has been put in place to provide you with all the necessary support and assistance you need during this time in lockdown. We will endeavour to provide the highest quality of support and assistance to you during this time and hope this communication brings you ease and comfort during this crisis.
Please join our FB Thrive Group
or be sure to check ‘Member News’ on your VO for further updates and communication regarding developments around this situation as it happens.
We look forward to a continued effort in sharing the Young Living lifestyle!
Executive video announcement
The health and safety of our employees, members, and partners is our highest priority at Young Living. First and foremost, we want to assure our members that we’re putting people first while still maintaining high-functioning business operations. Despite the growing health concerns related to COVID-19, we’re here to support you as much as ever. That goes for all of our market leadership around the world too. Our corporate leaders in every Young Living market have responded to this crisis with timeliness, insight, and the agility required to overcome the business challenges presented by this global situation. Watch our video for the latest update.
As a key part of putting people first, we’ve taken decisive steps to protect our employees around the world. One of these steps is to follow sound guidance from public health authorities and ask employees to work from home for the near future.
For areas of our business with functions that cannot be done remotely, we’re strategically staggering shifts to create space between people to reduce potential exposure—both for employees and members of the public. This includes, for example, our farms, warehouse, shipping operations, and other important functions. Globally, you can also count on the support you need from your market Member Services teams.
While we will continue to monitor the COVID-19 situation and will respond based on the advice of governments, public health authorities, and medical professionals, we are also taking these critical steps:
1. Organizing a virtual International Grand Convention and canceling the live event
2. Postponing all farm tours until further notice
3. Canceling or postponing major events
The safety and well-being of the attendees at any Young Living event has and always will be our first priority. We’ll continue to evaluate our general event schedule and update event dates and locations as needed.