Young Living has rigorous sourcing standards to uphold as responsible stewards of the earth. However, the company didn’t live up to our standards in this instance. For that, we apologize and promise to do better. We are always in a state of continuous improvement, constantly examining and improving our processes as the company grows, so we avoid future mistakes and adhere to the high standards we’ve set across the entire organization.
In late 2014, our new management team became aware of a situation that was identified by our compliance program in place at the time. We immediately conducted our own investigation with assistance from outside counsel and voluntarily disclosed to the government in 2015 once this investigation was completed. This situation was a sourcing issue and had nothing to do with product quality.
As part of Young Living’s commitment to comply with applicable laws and regulations wherever it does business, the company has developed a new comprehensive Lacey Act Compliance Program to help ensure that plant products come from legal and sustainable sources. Young Living is the first and only essential oils company to have a comprehensive Lacey Act-specific compliance program that has been reviewed and accepted by the government.
Young Living understands that it has a greater responsibility to help ensure quality and continuous improvement in leading the essential oils movement. As part of this responsibility, new programs have been developed that form the foundation of our new Seed to Seal pillars— Sourcing, Science, and Standards.
For more information on the new Seed to Seal pillars and our Lacey Act Compliance Program, go to https://www.youngliving.com/en_US/discover/seed-to-seal