Opening Hours Updates

Check this page for updates regarding the Sydney and Perth Experience Centre Opening Hours, as well as the Member Services Operating Hours. These announcements are for special occasions and unforeseen circumstances; for general opening hours please visit the Contact Us page.

Member Services Notice: Phone lines back on Monday 29 June

Our Member Services team will be back on the phones effective Monday 29 June!
Phone lines for Australia and New Zealand will be open from:
8am - 6pm AEST / 10am - 8pm NZST
Live Chat Hours of Operation will be from:
10am - 6pm AEST / 12noon - 8pm NZST

Contact us via Phone:

Starting 29 June, contact us via the phone on:
Australia: 1300 AU YLEO (1300 289 536)
New Zealand: 0800 NZ YLEO (0800 69 9536)
We look forward to speaking with you!

Contact us via Email:

Contact us via Live Help Chat: