2017 SEA Taiwan Vacation Challenge - FAQ

Q: What are the dates for the promotion?
A: January 1, 2017 to June 30, 2017
Q: Can anyone participate?
A: You must be an active wholesale distributor, must be 18 years of age, and have your primary billing (mailing) address as Malaysia.
Q: How can I check my points, status and ranking in the promotion?
A: In your Virtual Office there will be a leaderboard with this information.
Q: How often do individual and leaderboard points update?
A: Points update once a day, at approximately 6 a.m. MT.
Q: I have enrolled someone with a Starter Kit, but the points are not showing up on my individual point's board. What should I do?
A: Confirm that the new enrollee has accepted the distributor agreement. Points will not be alloted until the enrollee has accepted his or her distributor agreement.
Q: What is meant by “Reactivate Personally Enrolled members”?
A: Reactivate a member that had previously enrolled in your downline but didn't make the minimum purchases necessary to maintain their account in good standing i.e. 50 PV in a years' time. To earn the reactivation point that member would have to reactivate with a minimum purchase of 100 PV.
Q: How will I know if one of my personally enrolled members is deemed “inactive”?
A: If your personally enrolled member no longer appears in your Downline Viewer, that member is already deemed “inactive”.
Q: How will I know if I've won a prize?
A: All prize winners will be contacted by Young Living to officially recognize your win and explain how to claim your prize.
Q: Will Young Living book my travel or can I opt to do my own travel booking?
A: If you are one of the top 100 winners, Young Living will book your travel and vacation package to Taiwan, Taipei between 2 to 5 November 2017. Young Living will reimburse you up to $1000 Malaysian Ringgit airfare credit. The reimbursable amount will be based on the allocated budget per winner, or the actual price of your travel, whichever is lower.
Q: How do I inquire about point allocation or further specific details concerning this promotion?
A: For 2017 South East Asia Taiwan Vacation Challenge specific questions, please email marketing.my@youngliving.com.