Vice President, Software Engineering
Mark Ballstaedt brings more than 20 years of software and technology experience to his role of Vice President of Software Development at Young Living. His experience has included providing digital technology support and software development for retail and direct sales companies in a range of industries, including JetBlue Airways, 1-800 CONTACTS, and Glasses.com. Most recently, Mark served as Vice President of Technology at Vivint Smart Home.
Mark’s love for technology began when he started working on computers and developing software at the age of 12. During his career, Mark has helped develop and implement software and technology for companies looking to build digital brands, grow sales, and improve the experience of customers and employees.
Mark is passionate about technology, and he knows the importance of supporting the innovators who create it. That’s why Mark believes in developing the strengths of individuals as well as creating high-performing software development teams and systems. To Mark, the strength of a team will always be more powerful than the strength of a single individual, which is why he also believes in building successful cross-departmental relationships.
In addition to his love of computers and software, Mark enjoys running, reading, boating, and spending time with his family. He lives in Midvale, Utah, with his wife, Emily, and their seven children—three of whom joined the family through adoption.
Mark is excited to work for Young Living, where he can make a difference in people’s lives. He loves the wellness support of NingXia Red and the calming and strengthening aroma of Valor blend.
Vice President, Beauty Essentials
Sarah Bjorgaard joins Young Living with 25 years of experience in the direct sales industry. Sarah has a background in leading high-performing teams, which was developed as she worked with companies such as Tastefully Simple, Melaleuca, and Plexus Worldwide.
In her most recent role before joining Young Living, Sarah served as the vice president of global sales, where she led all aspects of global field communications and social media, created and executed field incentives, developed sales tools and trained on their effective use, coached and set goals with field leaders, and developed new business. She also oversaw many other aspects of global sales, including on-boarding, sales analytics, retention, and U.S.-based international sales.
Sarah also worked for more than 14 years as a top Independent Executive with Mary Kay Cosmetics, where she taught about industry-specific topic such as skin care and color, as well as business growth strategies for Independent Consultants from the United States, Canada, the UK, and Australia. She is a graduate of Ridgewater College in Minnesota, with a degree in cosmetology and a focus in business operations. Her background in cosmetology and passion for beauty drive her commitment to her role at Young Living.
Sarah was raised working on a tree farm, earning her allowance by caring for plants and animals. Young Living’s mission echoes the devotion she developed as a child to harnessing wellness from the earth. Beyond her love of nature, Sarah loves helping people develop their leadership skills and coaching them in building their businesses. She also loves spending time with her family, landscaping, and decorating.
Some of Sarah’s favourite Young Living products include Stress Away and Savvy Minerals by Young Living Lip Gloss. She’s looking forward to sharing her passion for the industry and Young Living products with everyone she meets!
General Manager, Malaysia
Brady brings more than 15 years of experience in starting and leading contact centers across the globe for companies such as Verizon Wireless and Best Buy. Since joining Young Living four years ago, Brady has been an engine of growth and advancement for our global Member Services group, which has nearly 800 employees in Utah and more than 100 agents globally. Under Brady’s leadership, Young Living’s Member Services won first place in the prestigious Stevie Customer Service Awards in 2017 and 2018 for employee culture and engagement. In Brady’s first assignment as head of Global Member Services, he led the efforts to audit and overhaul all of Malaysia’s and APAC’s Member Services teams, resulting in spectacular improvement. It was during this time that Brady developed firsthand knowledge and a strong relationship with the Malaysian market and the local team, which ultimately led to his well-deserved promotion to oversee the whole market.
Brady, his wife, Cinthya, and their two children live in Malaysia as Brady oversees our Young Living family in that region. Brady and his family don’t go anywhere without their favorite essential oils: DiGize, Peppermint and Grapefruit.
General Manager, Mexico
Manuel Ramirez’s journey with Young Living has been a unique one. He was first introduced to Young Living in 1997 when meeting Young Living’s late founder D. Gary Young to explore a business partnership. While that partnership did not come to fruition, Manuel is excited to now be a contributing member of the Young Living team.
With more than 24 years of experience, Manuel is no stranger to the direct sales industry. After receiving degrees in both chemistry and pharmacology, his career path led him to sales and marketing. He worked for numerous companies, including Morinda Inc., 4Life Research, Market America, and Jeunesse Global, holding positions that allowed him to manage sales and marketing teams and to serve as a general manager.
Manuel loves working for Young Living because he gets to pursue his passion while spending time with his family. He’s been happily married for 23 years and has two beautiful daughters. When he’s not working hard creating strategies for the market in Mexico, he likes to row, attend the theater, and surround himself with friends and family.
His favorite Young Living products include mint and citrus oils. He also likes Deep Relief, Breathe Again and Lavender Mint Daily Shampoo.