Quality Control Lab Manager
Job Title: Quality Control Lab Manager
Department: Quality
Reports to: Quality Assurance Director
Summary: Plans, directs and coordinates activities of workers engaged in performing analytical and microbiological tests to obtain data for use in purity and efficacy of product lots by performing the following duties.
Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
- Assigns, directs, and schedules staff and oversees performance of tests in fields of microbiology and analytical chemistry.
- Familiar with the operation of and ability to train the analytical lab technicians on various instruments such as, Gas Chromatograph, Gas Chromatograph / Mass Spectrometer, etc.
- Evaluates and modifies department's policies and procedures.
- Assists research & development in establishing standards, normal values, and methods of control for the laboratory test performed.
- Prepares and administers laboratory budget.
- Purchases or directs purchase of laboratory equipment and supplies.
- Prepares or directs preparation of various qualitative and quantitative reports and records.
- Assists the Director of Quality in designing and administers the quality control program.
- Consults on work in progress and completed work to assure accuracy.
- Directs the proper storage of hazardous materials and the laboratory safety program.
- Coordinates external / contract lab testing.
- Reviews current literature and attends meetings and seminars to keep informed of new developments in field.
- Coordinates and conducts education and training programs.
Supervisory Responsibilities:
• Responsibilities include directly supervises both analytical and micro lab employees; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; Designs work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Oral Communication - Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form to deal with several abstract and concrete variables.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and taste or smell. The employee must regularly lift and /or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
